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Water and Sewer Online Bill Pay

NEXBILLPAY

The City of Cromwell has partnered with Nexbillpay to extend an additional payment option for customers interested in using their debit card or credit card to pay their bill. Nexbillpay is a trusted third-party automated payment service that allows you to pay your bill online.

Is there a service fee?
Nexbillpay chrages a small service fee to cover payment handling and all processing charges. Service fees will be calculated and disclosed prior to finishing your paymen.

Does the City of Cromwell Water and Sewer keep any part of the service fee?
The City of Cromwell Water and Sewer does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all water and sewer customers of the City of Cromwell.

How do I use this service?
Customers will need the following to pay their bill online:

  • The account number (located on your billing statement)
  • Your payment method: check, debit card or credit card
  • Email the City of Cromwell Meter Reading Number (cityofcromwell1872@gmail.com)
    a. Account Name
    b. Account Number
    c. Meter Reading

 

This is the official site of the City of Cromwell